Lens.com
Affiliate FAQ


Who can join the Lens.com Affiliate Program?
We encourage any Web site, large or small, to apply.

How will my visitors order?
First, your customer will browse your website and find the logo and text description of Lens.com, Inc. that you have included in your pages. If your description catches their interest and they wish to find out more, they would follow the link to our Store. They browse the product listings and order via our secure commerce server. In turn, we'll run everything for you by recording, processing and fulfilling your customer orders.

We will deliver to customers anywhere in the world. We will handle all of the financial transactions. Our customer service department will answer any questions or requests they have about their orders, including cancellations or returns as necessary. It is all hands free. We do all the work and you receive a referral check every month for linking to Lens.com, Inc. .

How will you keep track of the orders coming from my site?
We will provide you with a special formatted URL that you will use to link to our site. This URL will identify where the referral came from, which we use to track your referral fees as they are earned. Every associate has a different URL, when a visitor makes a purchase, the dollar amount of the sale, together with the identification of the referring associate, is stored in our database so that your commission can be calculated. In this way, our system can always track where the order comes from and insures that you are reimbursed for EVERY single order from visitors that come from your website.

How much of a commission will I receive?
You will receive a 5% commission on each purchase, excluding applicable sales tax and shipping charge.

I want to buy your products for myself. Will I earn commissions on my own purchases?
As long as you remain as an Associate, every time you make a personal purchase through your own link, you will earn the same commission of 5%. If you have earned commissions from referrals, they can be used to purchase products for yourself

How often do I get paid?
You will be paid on a monthly basis. The first period starting on the date you are accepted into the network. Approximately 15 days following the end of each calendar month, we will send you a check for the referral fees earned on products that were shipped during the preceding month. For example, you will receive your commission check at the beginning of March for the sales made in January.

How I can keep track of my earnings?
You will get a special link for checking your account All accounts are updated once a day. So activity from your site will be available the following day. You will be able to see how many visits and how many sales were logged from your link. You will also be able see how much you have earned.

How I can increase my store revenue?
The Associate sites that earn the most revenue have one thing in common: they make sure that links to their stores are highly visible. We encourage you to place a banner linking visitors to your store on as many pages as possible. It is also a good idea to mention your store in newsletters or announcements to your visitors.

The graphical link you display does not suit the style of my site. Can I just use my own?
If you can't find an image that fits your site, we encourage you to create your own graphics -- just let us approve your final version before you add it to your site.

Can a Web site outside the United States be an Associate?
Yes, you are welcome to join. People in many foreign countries love our products. In fact, a lot of our orders came from customers living in Germany, Japan, Great Britain, and Australia.

Did we cover all of your questions?
Please e-mail us !



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